1. Provider Information
These Terms & Conditions apply to all purchases of digital products offered by:
Sakrenz Media
Owner: Raffael Sakrenz
Am Feger 6
71063 Sindelfingen
Germany
Email:
2. Scope of Application
These Terms & Conditions govern the purchase and use of digital products, including e-books and other digital content, offered through the website of Sakrenz Media.
By purchasing a digital product from Sakrenz Media, the customer agrees to these Terms & Conditions.
These Terms apply to consumers and business customers worldwide, unless mandatory consumer protection laws of the customer's country provide otherwise.
3. Products and Services
Sakrenz Media provides digital products, including but not limited to e-books, guides, documents, templates, and other downloadable digital content.
The specific features, scope, and requirements of each product are described on the respective product page.
4. Contract Formation
The presentation of products on the website does not constitute a legally binding offer but an invitation for the customer to submit an order.
By completing the purchase process, the customer submits a binding offer to purchase the selected digital product.
A contract is concluded when Sakrenz Media confirms the order electronically or provides access to the purchased digital product.
5. Prices and Payment
All prices displayed on the website are stated in the currency indicated during checkout.
Applicable taxes, including VAT where required by law, will be displayed during the purchase process.
Payment must be completed before access to the purchased digital product is provided.
Available payment methods are displayed during checkout.
6. Delivery of Digital Products
Digital products are delivered electronically.
After successful payment, customers receive access to the purchased product through the delivery method provided during checkout.
Customers are responsible for providing accurate contact information and ensuring access to the email address used during purchase.
Sakrenz Media is not responsible for delivery failures caused by incorrect customer information or technical issues outside of its reasonable control.
7. Digital Product License
Further details regarding permitted use, restrictions, and intellectual property rights are provided in the Digital Product License.
8. Accuracy of Information
Sakrenz Media makes reasonable efforts to ensure that product descriptions and materials are accurate and up to date.
However, digital products may contain general information and educational content and do not constitute professional, legal, financial, or business advice unless explicitly stated otherwise.
9. Availability of Digital Products
Sakrenz Media aims to provide reliable access to purchased digital products.
Temporary interruptions caused by technical maintenance, system failures, or circumstances outside reasonable control may occur.
Such interruptions do not constitute a breach of contract where they are temporary and unavoidable.
10. Warranty and Defects
Consumers are entitled to statutory rights regarding defective digital content under applicable law.
If a purchased digital product contains defects or cannot be accessed properly, customers should contact Sakrenz Media at:
Sakrenz Media will make reasonable efforts to resolve technical issues.
11. Limitation of Liability
Sakrenz Media shall be liable without limitation for damages caused intentionally or through gross negligence, as well as for damages resulting from injury to life, body, or health.
Where permitted by law, Sakrenz Media shall not be liable for indirect damages, loss of profits, or damages resulting from improper use of digital products.
Nothing in these Terms limits any mandatory consumer rights.
12. Refunds
Refunds are handled in accordance with applicable consumer protection laws and the Refund Policy published on this website.
For digital products, special rules may apply once access or download has begun with the customer's explicit consent.
13. Privacy
The processing of personal data is governed by the Privacy Policy available on this website.
14. Governing Law
These Terms shall be governed by the laws of the Federal Republic of Germany.
Mandatory consumer protection laws applicable in the customer's country of residence remain unaffected.
For consumers within the European Union, this choice of law does not deprive them of protections granted by mandatory provisions of their country of residence.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain unaffected.
16. Contact
For questions regarding these Terms, please contact:
Sakrenz Media
Email: